Are you a fresh graduate looking to kickstart your career in the corporate world? Mphasis is currently hiring for the role of Trainee Technician – Premium Processing for their Pune office. This is a golden opportunity for beginners to step into the financial services sector with a global IT leader.
If you are degree-holder with good communication skills and a willingness to learn, this role could be your perfect launchpad.
Company Overview
You’ve likely heard of Mphasis, but here is what they actually do. They are a global IT solutions provider that helps huge enterprises transform their businesses using next-gen tech like cloud and cognitive services.
For this specific role, you would be working under Mrald, which is the dedicated arm of Mphasis that handles operational services for UK Insurance clients. It’s a dynamic environment where they use a “Front2Back™” approach—meaning they focus heavily on providing a personalized digital experience for their clients. It’s a place where innovation and speed are part of the daily culture.
Job Overview
This is an entry-level position perfect for someone starting their professional journey.
- Role: Trainee Technician (Premium Processing)
- Level: Junior level or Entry level
- Location: Pune (With a flexible hybrid working model)
- Reporting To: Team Leader
In simple terms, you will be part of the “engine room” of the insurance team. Your job is to support the wider team by processing premium transactions accurately and on time, ensuring the business runs smoothly.
Eligibility Requirement
Mphasis keeps the criteria straightforward for this role. To be eligible, you must meet the following:
- Education: You must have completed a University Degree (Any stream is generally accepted).
- Tech Savvy: You need to be comfortable using MS Office—specifically Word, Excel, and PowerPoint.
- Industry Knowledge: While not strictly mandatory, having an awareness of how the insurance industry works is a massive plus.
Key Responsibilities
So, what will you actually be doing day-to-day?
- Processing Work: Your main task is to handle “premium processing.” This needs to be done accurately and within specific time limits.
- Meeting Goals: You will work towards specific targets (SLAs and KPIs). Basically, delivering high-quality work on time.
- Asking for Help: If you get stuck, you aren’t expected to guess. You are encouraged to raise questions to Senior Technicians.
- Compliance: Since this is the financial sector, following the rules is key. You’ll need to stick to company policies and risk management guidelines.
- Continuous Learning: You won’t be thrown in the deep end alone. You will be assigned training and assessments to help you upskill.
Desired Skills & Competencies
Beyond just a degree, Mphasis is looking for a specific mindset:
- Communication is Key: You need to be able to speak and write clearly.
- Team Player: You should be able to work well with others but also handle your own tasks independently when needed.
- Adaptability: The business world changes fast. They want someone who enjoys a dynamic environment and isn’t afraid of handling different types of work.
- Hunger to Learn: This is a trainee role, so having the aptitude and genuine desire to learn new things is the most important skill you can bring.
Why Join Mphasis?
- Work-Life Balance: They offer a hybrid working model, allowing you to work from home up to 50% of the time.
- Career Growth: Mphasis focuses on “shrinking the core” by applying digital tech to legacy environments. This means you get exposure to modern ways of working, which is great for your resume.
- Supportive Culture: You will be encouraged to engage in personal development and feedback sessions, helping you grow from a trainee into a professional.
Selection Process
While the exact process can vary, recruitment for this type of role usually follows this flow:
- Application Review: HR reviews your resume to check if you meet the degree and skill requirements.
- Online Assessment: You may be asked to take a test covering aptitude (English, Math, Logic) and basic domain knowledge.
- Technical/Ops Interview: A conversation to check your communication skills and your basic understanding of insurance and MS Office.
- Managerial/HR Round: A final chat to see if you fit the company culture and to discuss logistics like shifts and joining dates.
Apply Link : Click Here
Important Disclaimer
This post is for informational purposes to help job seekers. We are not directly affiliated with Mphasis. Please verify all details, including dates and eligibility, on the official Mphasis career portal before applying. We do not ask for money for any job applications.
